CUES: Emergency Appointments




If you have a concern with your eyes, but are not yet due for a routine eye examination, a more focused appointment may be required. CUES appointments are fully funded by the NHS for anyone registered with a GP surgery locally.

If you have any concerns about your vision please call us immediately and we will help work out what kind of appointment is most suitable for you. It is best to contact us via phone instead of using our online booking form, to allow us to triage your problem and determine how urgently you need to be seen.


  • New flashing lights in your vision or new floaters.
  • Red, uncomfortable eyes
  • Sudden vision changes/loss of vision

During these appointments we may need to use drops or dyes to help work out the cause of the problem you are experiencing. Examination methods will vary depending on symptoms, please ask if you have any questions.